The staff at Boutique Casas De Santa Cruz were exceptional. I was warmly greeted by Joaquin upon arrival, and both Jose and Beatriz were incredibly helpful throughout my stay. They were always smartly dressed and ready to assist with any questions or requests I had.

Location was great, just near the Cathedral and area of small tapas bars in center of Sevilla. From the hotel point everithing was reachable: train station, center, bars, churches, shopping area.

Most of the staff dont speak english

Excellent location, large room

Apartment (across the pedestrian street from the hotel) didn't block noise well, lots of noise from restaurant below at night; had to go to hotel lobby to use wi-fi...would only be OK if you can ensure you stay in main hotel

The location of this hotel is absolutely fantastic, right in the heart of the Old Town. It's so convenient for exploring all the sights of this beautiful city.

All in all, our experience at this hotel was truly enjoyable, and we had no major complaints to mention.

Our second visit to this hotel and we were very happy with it, and is one of the best value for money hotels in seville in our experience. Warm and welcoming staff, happy to help with getting tickets to events/theme park etc on request. Excellent location in heart of old town. Clean rooms. Wifi and aircon included. Free use of safe in room.

Me and my girlfriend really enjoyed the stay at the Casas de Santa Cruz... The hotel location is brilliant! Everything is in walking distance. The room was small but convenient, the reception staff were very friendly and happy to help... They even managed to arrange tickets for the Bull fighting for us.

Not much apart from it would have been nice to have a little fridge in the room to keep cool refreshments in.

I had a fantastic stay in a hotel right in the heart of the Old Town. The location was perfect for exploring all the amazing sights of this beautiful city. The staff were friendly and attentive, ensuring that all my needs were met. The room was comfortable and well-furnished, with an additional mirror in the main bedroom which was a nice touch. I also appreciated the breakfast included in my stay, providing a great start to each day of my trip.

No room for improvement, everything was perfect.

Good location for visiting key sightseeing locations in Seville - only detraction (minor one) is that the hotel is located in one of the narrow pedestrian only streets of Santa Cruz district which means you can not get a taxi to or from the hotel front door. Be prepared to walk a short way with your suitcase. Overall good value, cute hotel for sightseeing.

We were booked into a very small room right beside the front desk--the only room on that entrance floor. It was an inside room without any windows. We asked the clerk if they had another room available. She very kindly said they had one room only left in another building. She walked us to the other room and it was much better. She was helpful and very gracious.

Taxis supposedly could not drive right up the the hotel, although we did see taxis in front of our door. It was not a problem for us because we travel very lightly. Others might find it a problem, especially because the small winding streets are difficult to find on a map.

This hotel was situated perfectly! I could walk to all the amazing attractions in this city. In addition, it was a great location near the old town and on the bus from the airport. The hotel facilities were very clean and the staff was always ready to help if I needed anything.

Everything great!

The receptionist was outstanding! The hotel was in a super location very convenient to major sights and good restaurants in Seville. It was also convenient to public parking which is essential in Seville!

Nothing. It was an awful experience. See below.

We were put up in a dark room in a building two blocks from the hotel, with no wi-fi access. The only way to contact the desk was to walk back to the hotel. The room was so dark that we could not see what was inside our suitcases at night, unless the suitcase was next to our pillow. This was not what was advertised on the website at all. The included continental breakfast was miserable. We felt we'd been lied to by the hotel since our room/hotel was so different than what had been promised.

Conveniently located in the heart of the old town, close to the cathedral. Helpful and friendly staff. Comfortable rooms with good amenities. Quiet street. Many sights within walking distance.

The room, though not luxurious, was all we needed and very clean and comfortable with a very nice bathroom. All it would need would be thicker towels, but that's just me. The location fabulous and once you find the hotel the first time you can easily get back to it. It's on a pedestrian street so our adventure in Sevilla started as soon as we arrived and tried to find the hotel. I would definitely stay here again. I thought it was charming the the staff very helpful.

The towels were very thin but the bathroom products were very nice.

Excellent location in the heart of sevilla Santa Cruz, just around the corner of Giraldar and Alcazar, not to mention numerous tapas locations. Spacious room with warm atmosphere. Staff was helpfull and friendly, breakfast location is good, although with limited choice.

Rooms are spread over the area - therefore limited services except reception and breakfast restaurant. No wifi. The daily trash-collection at 2am under our window.